EDUCATION
Saint Louis University (St. Louis, MO)
Bachelor of Arts in Strategic Communication, Advertising and PR emphasis, minors in Business Analytics and Spanish
Junior, Expected Graduation: May 2022
GPA: 3.99/4.0
University Honors Program
Saint Louis University-Madrid (Madrid, Spain)
Study abroad Spring 2020
SKILLS & CERTIFICATIONS
Industry
-
Direct marketing campaigns
-
Customer relationship management
-
Personal selling
-
Analyzing, visualizing and communicating data insights
-
Bilingual in Spanish language
-
Excellent verbal and written communication
-
Analytical thinking and problem-solving skills
-
Adaptability
Technical
-
Adobe Creative Suite
-
Salesforce, HubSpot and Infusionsoft CRM software
-
MS Office Suite
-
Google Analytics and Google Ads certifications
-
IBM Big Data certification
-
SQL and R programming language
-
Website development via WordPress
PROFESSIONAL EXPERIENCES
Fall 2019 - Present
Marketing Intern, Hoffmann Brothers
(Full-service HVAC company in St. Louis, MO)
-
Design sales collateral and messaging for promotion of new duct cleaning services
-
Maintain relationships by facilitating communications with hundreds of customers on review sites
-
Drove 30% increase in LinkedIn engagement by implementing consistent posting and tracking of analytics
-
Use excel to format data into email lists, design and send targeted marketing campaigns to 20,000+ customers
-
Optimize new website by writing weekly blog content to promote services
Summer 2020
Sales and Business Development Intern, Deck Commerce
(SaaS software company in St. Louis, MO)
-
Led research on 12+ competitors, interpreted and organized data into a detailed report and SharePoint page now utilized in sales proposals
-
Streamlined ongoing sales processes by creating template to add competitors into SharePoint page
-
Initiated project to re-engage 20+ key accounts, contacted vendors to determine estimated costs for gift baskets
-
Supported account-based selling initiatives and systemized marketing/sales processes
-
Suggested a contingency plan for ongoing research and delegated responsibilities to marketing/sales team
-
Gained project management skills through defining goals, processes and timeline for core project
-
Identified trends and wrote a report for CEO detailing market impact of various industries, supported other copywriting tasks
-
Restructured intranet to improve user experience (UX) for employees
Spring 2019
Communications Intern, SSM Health Cardinal Glennon Children's Hospital
(St. Louis, MO)
-
Improved customer service skills by troubleshooting technical issues for hundreds of attendees
-
Contributed to fundraising of one million dollars through planning and execution of three fundraisers
LEADERSHIP AND SERVICE
Fall 2018 - Present
Public Relations Coordinator, SLU Special Olympics Club
-
Spearhead multi-channel PR strategy which has driven 14% increase in club membership since start of position
-
Manage three social media accounts and craft weekly email communications for 800+ members
Fall 2019 - Present
Co-founder and VP of Communication, Aspire STL
-
Perform outreach to promote organization, contribute to follower growth rate on social media channels
-
Collaborate with marketing, corporate fundraising and recruitment teams to increase membership and retainment
Spring 2019 - Present
Staff Writer and Editor, SLU University News
-
Develop ideas, interview sources and compose bi-weekly news articles under strict deadlines